Quality Interactions was founded by Joseph Betancourt, MD, MPH, Alexander Green, MD, MPH, and Emilio Carrillo, MD, MPH, to improve cross-cultural interactions in healthcare.
Their pioneering research in cultural competency was put into practice through an initial eLearning program in 2003, which has grown to include over 25 online courses and comprehensive service packages.
Today we are a certified Minority Business Enterprise that has trained over 250,000 healthcare professionals at the country’s largest hospitals, health plans, and medical schools.
Our company is exclusively dedicated to providing the best learning experiences for a diverse, inclusive, and culturally competent healthcare workforce—this is our core competency.
Quality Interactions’ cultural competency training for healthcare has been the industry leader since 2003. Developed by practicing physicians, our courses build critical communication skills and change attitudes and behavior by tacking complex issues like unconscious bias. Quality Interactions offers a complete suite of online courses to meet the continuing education needs of the healthcare community.
*Expert-designed courses based on peer-reviewed research and real-world best practices, accredited for CE credit
*Proven learning model helps participants understand the impact of bias and change behavior
*Engaging and interactive content features updated terminology Mobile-friendly course modules accessible
*Multiple studies show that cultural competency training can help healthcare organizations improve health outcomes and increase patient satisfaction.